Privacy Policy

TruePillar Realty respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect through truepillar.in, why we use it, and the choices available to you.

1. Information We Collect

When you submit an enquiry, request property information, ask for a brochure or price sheet, request a site visit, or otherwise contact us through the website, we may collect information such as:

• Name
• Mobile number and/or WhatsApp number
• Property or location preferences and other enquiry details that you choose to provide

We may also receive limited technical information automatically, such as browser/device information, approximate usage information, and pages visited, where such information is generated through normal website operation or third-party services used by the site.

2. How We Use Your Information

We may use submitted information to respond to enquiries, provide requested property details, brochures or pricing information, arrange site visits, communicate about properties or services you have asked about, improve our website and services, and maintain records relevant to enquiries and customer support.

3. WhatsApp and Other Communications

If you provide a mobile or WhatsApp number, we may use it to contact you about your enquiry or requested property information. You can ask us to stop such communications at any time.

4. Sharing of Information

We do not sell your personal information. We may share information where reasonably necessary to respond to your request, provide a property-related service, use service providers that support website or communication operations, or comply with applicable law or a lawful request.

5. Third-Party Services

The website may use third-party services for functions such as hosting, analytics, forms, communications, storage, authentication, or website infrastructure. Those providers may process information according to their own terms and privacy practices.

6. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. No method of transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, to maintain enquiry and business records, resolve disputes, meet legal obligations, and protect our legitimate interests, subject to applicable law.

8. Your Choices and Requests

You may contact us to request information about the personal data associated with your enquiry, request correction of inaccurate information, request deletion where applicable, or withdraw consent where consent is the basis for processing. Some requests may be subject to applicable legal or operational requirements.

9. Children

Our website is intended for a general audience and is not directed specifically to children. We do not knowingly seek personal information from children where such collection is prohibited by applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or privacy practices. The updated version will be posted on this page with a revised effective date.

11. Applicable Law

This policy is intended to operate in accordance with applicable laws and regulations of India, including applicable provisions relating to digital personal data protection.

Note: This page is general information about our privacy practices and should not be treated as legal advice.